Privacy Policy

Privacy Policy for Vertex Hosting

At Vertex Hosting, your privacy is a priority, and we are dedicated to protecting your personal information. This Privacy Policy explains our practices for collecting, using, and safeguarding your data.

About Vertex Hosting

Vertex Hosting provides seamless hosting and management services for WordPress and other web platforms. We integrate with various cloud and VPS providers to ensure a streamlined hosting experience for developers, agencies, and businesses.

Information Collection

We collect certain personal information (“Personal Data”) from you to provide and improve our services. This may include:

  • Contact details such as your name and email address.
  • Payment information.
  • Server and account details related to your use of our hosting services.

Use of Your Information

Your personal data is used for the following purposes:

  • To manage your account and provide requested services.
  • To handle support inquiries and communications.
  • To notify you of important updates and security alerts.
  • To analyze user interactions to improve and personalize our services.
  • To comply with legal requirements.

Data Retention

We retain personal data only as long as necessary to fulfill its purpose, such as for contract performance or legal compliance. After the retention period, we delete or anonymize your data as appropriate.

GDPR Compliance

Vertex Hosting follows the principles of “privacy by design” and only collects the information necessary to provide our services. For clients operating in GDPR-compliant regions, you are responsible for ensuring your own compliance with GDPR requirements. Vertex Hosting does not assume liability for individual GDPR compliance obligations.

Cookies and Tracking

We use cookies to optimize your experience on our website. These may include analytics and ad cookies to understand website usage and preferences. You can control cookie usage through your browser settings.

Information Security

We implement robust security measures to protect your personal information. Access to your data is restricted to authorized personnel and protected by industry-standard safeguards.

Your Rights

Under applicable privacy laws, you have certain rights regarding your data:

Access: You may request access to the personal data we hold about you.
Correction/Update: You can update or correct any information you have provided.
Deletion: You may request deletion of your data, subject to any legal obligations we may have.
Data Portability: You can request a digital copy of your data.
Withdrawal of Consent: You can change your consent preferences by contacting us at support@vertexhosting.io.

Content Ownership

Vertex Hosting does not claim ownership of any content you create or host with us, nor are we liable for the compliance of that content.

Contact Us

For any questions or concerns about this Privacy Policy, please reach out to us at support@vertexhosting.io.